The perfect collar for your loveable goofy Berner! This ribbon is lovingly sewn onto heavy weight black webbing and includes standard black hardware.
***How to measure for your new collar***
Side Release Buckle Collars:
Using a soft measuring tape, or piece of string, measure around your dog's neck where the collar would sit. Make sure you can comfortably fit two fingers between the measuring tape and your dog's neck. This will ensure the collar is a perfect fit!
All of my martingale collars are made with approximately an extra 5" of slack. This slack is always made with the same nylon webbing as the collar. The 5" is NOT included in the sizing. The sizes are based off of the neck measurement. The extra 5" allows the collar to sit loosely around your dog's neck and then cinch together if the dog pulls. My martingale collars are also made with a quick release buckle so you do not have to readjust it every time by slipping it over your dog's head. Just fit the collar once and use the buckle for easy on and off!
**Note: Never leave a dog wearing a martingale collar unattended.
Got more questions? Just ask!
All purchases can be made either through PayPal or any major accepted Credit Card. Colorado does charge state sales tax. Custom orders require payment in full upon order.
Packages are shipped via First Class mail. Please allow 5-7 business days from time of order prior to shipping. Tracking numbers are provided for International orders however; First Class mail will not provide tracking once the item has left the United States. First Class mail typically take 2-4 days. International shipping times are approximately 2-6 weeks. I cannot guarantee delivery. There are no refunds issued for items not delivered once an item has shipped.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Customer service is guaranteed. I try very hard to keep an open line of communication with all of my customers.
If you find the collar is not a proper fit you may exchange it for a different size. The collar must be returned (at your cost) to me within 21 days and must be in new condition. You will be charged for the shipment of the new collar.
If you experience faulty or damaged hardware please convo me immediately and return the collar promptly for a replacement or refund. (including the cost of shipping) All of the hardware I use is high quality, industrial plastic however; that being said, I will not guarantee against chewing and or general doggie mahem - so please consider your collar carefully!
If for whatever reason you are not happy with the collar you may return it for a full refund. The collar must be returned to be in it's new condition within 14 days from the time of purchase (at your cost). A full refund will be issued to you within 30 days of receipt of the collar.
I do reserve the right refuse any refunds or exchanges for collars that I deem too custom, or outside my standard selection of sizes. Please double check your measurements and heed any advice/recommendations I may give prior to your custom order. Some sizes may not be suitable for particular breeds and may even be a safety hazard.
Dogs mean the world to me and I aim to keep every tail wagging! (and their owners!)
As every collar is hand made with love and made custom, returns may not always be possible. As such, I reserve the right to refuse returns on any order.